Order Processing Clerk

We are currently looking for an Order Processing Clerk to join the team in providing excellent customer service to all of our customers and clients. This is a shift work position at 5.5 days a week, based at Chadwell Heath, Romford, Essex. Candidates are expected to demonstrate good interpersonal skills and have the ability of handling various tasks.

Personal Profile

• Fluent in speaking Cantonese and English

• Professional telephone manner

• PC and Keyboard skills and use of Excel

• Excellent team player

• Ability to multi-task

• Proactive approach to the working environment

• Good time management

• Attention to detail

• Customer Service Focus

• Educated to A Level standard including Grade B in Mathematics

Key Duties

•  Dealing with telephone and internet orders

•  Record all requests accurately from customers and enter details onto a database 

•  Process orders for delivery

•  Communicate effectively with all customers and clients

•  Clerical and administration duties including mailing and courier

Cash and Carry
Assistant
Managers

Assistant Managers have organisational and management responsibilities, reporting to the superstore division manager. Because the business operates on a 7-days per week basis, Assistant Managers must be able to deputise for Store Managers and efficiently run a Chinese cash and carry branch dealing with all aspects of site management, including sales, stock control, health & safety, personnel and general administration.

Qualifications

Degree or equivalent (degree in a business related subject preferred)
Must be multi-lingual – English and Chinese (Mandarin & Cantonese) – written and   spoken

Experience

Experience not essential as training will be given.

Future Opportunities

This post is particularly suitable for new or recent graduates seeking a challenging career path, as it is an ideal development position for more senior management roles.

Job and Candidate Specification:

Main responsibilities of the post:

• To act as first point of contact for all queries from staff, customers and suppliers

• To manage all cash and carry staff

• To review job applications and arrange interviews as required 

• To update the staff of all company policies, procedures and rules changes in meetings

• To oversee and assist with stock control and ordering including organising and undertaking the quarterly stock checks and ensuring goods are always in stock

• To log customer complaints and process as necessary

• To attend meetings, conferences and training days relevant to projects 

• To handle investigations and meetings for grievance and disciplinary procedure

• To undertake any other project work that may be reasonably assigned from time to time

• To organise and provide training for cash and carry staff

• The above job description is intended to reflect the range and level of work that will be required. It is not intended to be a task list.

• It is subject to review from time to time to reflect the changing needs of the service users and the need for the post.

Knowledge/Technical skills

• Must be Chinese (Mandarin and Cantonese) and English speaking

• Ability to read and write Chinese

• Ability to translate policies into Chinese

• Must be able to work weekends

• Must hold a valid U.K. driving license

• Good working knowledge of Microsoft packages 

Personal specification

• Ability to work independently on own initiative with minimal supervision

• Ability to interpret and apply company policies

• Ability to analyse customer needs and make recommendation based on sound business knowledge and commercial acumen

• Ability to work as part of a team

• Ability to respond flexibly to change  

• Understanding of and ability to maintain confidentiality

• Ability to demonstrate enthusiasm for working with a varied client group which includes retail and warehouse staff

• Multi-cultural awareness

Salary

• Salary + bonus starts from £20,600 to £22,600 per annum

• After training salary + bonus up to £27,000 per annum

• Candidates must be eligible to work in UK

Sales Representative Catering Department

餐飲部營業代表

WeWe are currently recruiting a Sales Representative to join our catering team.  The successful applicant must be highly motivated and goal oriented with excellent communication, organisation and time management skills. Must hold a valid UK driving license as well as having UK residence or valid work permit.  Experience within the food industry would be an advantage.

• Competitive package

• Full training provided

• Promotion opportunities

• Company Car provided

和興食品有限公司現誠聘餐飲業代表，歡迎積極進取、善於溝通交流、具拼博精神、有責任感的求職者應徵。持有有效駕駛執照及工作證。

• 豐厚佣金

• 專業在職培訓

• 良好晉升機會

• 提供公司汽車

Cash & Carry Assistants (Basic Salary + Attendance Bonus)

男女雜務員(基本工資 + 勤工獎)

Our 5 superstores (Chadwell Heath, Park Royal, Enfield, Mitcham and Leyton) require Cash & Carry Assistants. Candidates must have good manners and pleasant working attitude. This role involves packing, stacking shelves, cleaning and checking stock etc. Understanding of basic English and Chinese languages preferred.  No experience is required. Candidates must be eligible to work in UK. If interested please contact our store manager at your preferred store.

Chadwell Heath Superstore:       020 8548 3677
 Enfield Superstore:                       020 8344 9888
 Leyton Superstore:                       020 8988 6228
Mitcham Superstore:                   020 8687 2633
Park Royal Superstore:               020 8838 3388
 

男女雜務員(基本工資 + 勤工獎)

應徵者需體健耐勞、工作勤奮及具有良好工作態度。需持有效工
作證明及略懂中英文。對食品行業有簡單認識。工作範圍包括提貨、包裝貨品、清潔及點貨等。無需經驗，將會提供在職培訓。有興趣者請致電或親臨任何一間和興門市部向經理查詢。

Chadwell Heath 門市部:      020 8548 3677
Enfield 門市部:                     020 8344 9888
Leyton 門市部:                     020 8988 6228
Mitcham 門市部:                  020 8687 2633
Park Royal 門市部:              020 8838 3388